Using our order management system, you & your customers can track the entire order funnel and see which orders are at what stage of processing – pending, in process, ready to dispatch, dispatched – on one single screen. And that too anytime, from anywhere
Order Management
Order Status - at a glance
Partial Order Processing
When customers urgently need you to ship a part of the order they placed, you can process partial items, partial quantities & create different shipments for the same order. Our order management solution helps you improve customer experience, while reducing order cancellations
Shipper Allocation
No need to enter shipper information for every order. The intelligence built in the customer order management software automatically selects the most likely transporter for an order from a customer. You can also choose from pre-populated list of shippers yourself
Multiple Warehouse Dispatches
Your can choose to dispatch orders from multiple warehouses – in same city or across cities. And to your benefit, the order management system automatically takes care of generating GST compliant invoices basis the warehouse chosen
Challan Generation
1-click generation & printing of delivery challan / pick list with accurate information of customer, shipper, product & quantity. Its quick, easy with no room for any error. The traditional process of generating delivery challan becomes super easy with our order management solution
Pack, Unpack, Split Packages
You have full control on which items to pack in a shipment. Split a package if it exceeds limits on weight, size or if you want to send certain items separately. In addition, the order management software allows unpacking, re-packing & split until a specific step
LR & Invoice Upload
Upload invoices & LR/AWB from your mobile or desktop, while marking orders as dispatched. You can upload a photo, pdf, doc & XL file – whatever you prefer. The order management solution can also integrate with Tally and get invoices from there automatically
Real-time Updates to Customers
Your customers will love to see real-time updates on the progress made with their order. And guess what – you don’t deploy any person to specifically do this. With our order management solution, it happens on its own
Common Tracking for Everyone
One common platform for you, your customers, sales, production, warehousing & dispatch team members to view, update, analyze everything about products, customers & their orders. The inherent advantage of Pooraa’s order management system is that it offers real-time information on orders, dispatches & stock to everyone
Schedule Out of Stock Orders
Schedule out of stock orders for a future date and give your customers clarity on expected dispatch date. Improve customer happiness & reduce your cancellations. Ability to manage orders both for in-stock as well as out of stock products is one of the important requirements of SMEs from an order management system
Manual Override for FIFO Inventory Allocation
Save time from allocating inventory manually. Inventory is auto allocated on FIFO basis with an option to manually change it. Should you need to prioritize certain orders, the order management software gives your team an option to manually move inventory from one/multiple orders to the desired one