Privacy Policy

Pooraa is committed to safeguarding its users’ privacy. We request all our users to read the following ‘privacy policy’ to understand how their personal & business information will be treated, as they make full use of our services to their benefit.


Information Collection
Pooraa collects information from its users when they register to gain access to our services or at other specific instances when they are requested to provide us with their personal & business information. During registration, we seek their name, email address, mobile/phone no., business information and other personal details.

Once a user registers, he/she is no longer anonymous to Pooraa and it is deemed that the user has the right to use & publish the desired business & personal details throughout all applications.

When users on our network and are asked for personal information, they are sharing the same with Pooraa alone.  Some or all such data collected may be shared with third-parties to enable better user experience.

We also gather usage statistics such as pages viewed, number of unique visitors, browser software, screen resolution etc. for analysis that helps us provide you improved user experience and services.


Use of Personal & Business Information
Pooraa’s primary goal in collecting personal & business information (both private & public) is to provide the user with a customized experience on our applications. This includes personalized services, interactive communication and other services. Business information is used to ease the usage of the application and offer better analytics.

Pooraa uses user’s personal & business information to offer personalization, superior user experience, serve targeted advertisements, send newsletters & customized mailers. In addition to it, once the user’s personal and business information is displayed on our network, the user may start receiving business enquiries through email, phone calls or SMS notifications, from various buyers and sellers that might or might not be of their interest.

We record buying and browsing activities of our users including but not limited to their contact details & profiles and uses the same to provide value-added services to our users.


Sharing of Information
As a general rule, Pooraa will not disclose or share any of the user’s personally identifiable information except when Pooraa has user’s permission or under special circumstances, such as when Pooraa believes in good faith that the law requires it or as permitted in terms of this policy.

Pooraa does not display user email addresses to avoid extraction by email extractors.

Pooraa may also disclose account information in special cases when it has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Pooraa’s terms of services or may be causing injury to or interference with (either intentionally or unintentionally) Pooraa’s rights or property, other Pooraa users, or if Pooraa deems it necessary to maintain, service, and improve its products and services.

Personal & business information collected may be transferred and shared in the event of a sale.


Distribution of Information
Pooraa may, from time to time, send its users emails, SMS & notifications regarding its products and services. Pooraa constantly tries and improves the tools for better efficiency, more relevancy, innovative business matchmaking and better personal preferences. Pooraa may allow direct mails using its own scripts (without disclosing the email address) with respect/pertaining to the products and services of third parties that it feels may be of interest to the user or if the user has shown interest in your company for business requirement.


Updation of Information
A user may edit his/her account information and profile by logging onto our website and/or by sending a request to admin@pooraa.com. The requested changes may take upto 30 days to appear online because of verification process and server cache policies.

A user account can be deleted or deactivated. Doing so will result in the user not being able to access many or all services. However, residual information will remain within our archive records.


Protection of information
As with all information, Pooraa does not sell any data in bulk to third party that can be misused for telemarketing or bulk mailing or any other wrong purposes. In addition, IIL does not sell any user’s personal information or business information until and unless it is permitted by the user. Any user statistics that we may provide to prospective customers or partners regarding product or service usage, is provided in an aggregate form only and does not include any personally identifiable information about any individual user.

We request our users to sign out of their Pooraa account and close their browser/app window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer/phone with someone else or is using a computer/phone in a public place.

Pooraa takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user’s information is treated securely.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Pooraa strives to protect the user’s personal & business information, it cannot ensure the security of any information transmitted to Pooraa and you do so at your own risk. Once Pooraa receives your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties.


Changes in Privacy Policy
The policy may change from time to time so please check periodically.


Disclaimer In Respect Of Pharmaceutical Products Available On Pooraa Applications
Pooraa does not facilitate the purchase of pharmaceutical products. In fact, it is used by sellers to showcase the pharmaceutical products sold by them to their customers. The buyers & suppliers assure Pooraa and hereby agree to abide by and be compliant of all the related laws, rules, regulations, notifications or orders issued by the Government of India or any of its Agencies from time to time. Pooraa shall not be responsible for any information/content related to the medicine(s) and/or drugs, posted/provided/displayed by the supplier on our application, as we are only a medium of order management for the buyers & suppliers.

Suppliers of the medicines and/or drugs hereby undertake that they shall solely be responsible and shall bear all the liabilities in respect of selling prescriptive medicines and/or drugs mentioned in the Schedules of the Drugs and Cosmetics Act, 1940, without the Certified Practitioner’s Prescription. In the event of breach of such condition, Pooraa shall not be liable and responsible in any manner whatsoever, as Pooraa does not take part in the actual transaction that takes place between the Buyers & Suppliers. User(s) of Pooraa applications undertake and agree to INDEMNIFY and hold harmless Pooraa or any of its affiliates, directors, officers, employees or representatives from and against any/all losses, liabilities, damages, claims, costs and expenses (including attorney’s fees and expenses, any third party claims), which Pooraa may incur or suffer as a result of or in connection with any illegal sales of drugs and/or medicines. Pooraa does not offer any guarantees or warranties on the medicinal products or services displayed or listed on Pooraa applications and is not liable for any transaction between the Buyers & Suppliers as such, including the sale of any medicine(s) restricted and/or banned for sale by the governmental or any other regulatory authorities.



For App Users

By downloading or using the Pooraa mobile app, these terms will automatically apply to you.  You should make sure that you read them carefully before using the mobile app. We are offering you this mobile app to use for your own personal use. You can share the app with anyone via given option in the app or play store link but you’re not allowed to copy, or modify the mobile app, any part of the mobile app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the mobile app, and you also shouldn’t try to translate the mobile app into other languages, or make derivative versions. The mobile app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Pooraa.

Pooraa is committed to ensuring that the mobile app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the mobile app or to charge for its services, at any time and for any reason. We will never charge you for the mobile app or its services without making it very clear to you exactly what you’re paying for.

The Pooraa mobile app stores and processes the personal & business information that you or your affiliates have provided to us so that we can serve your needs better. It’s your responsibility to keep your phone and access to the mobile app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Pooraa mobile app won’t work properly or at all.

Pooraa may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”):

You need to provide certain Personally Identifiable Information, such as mobile number, email, mobile device information (device ID, GAID etc.) to Pooraa when choosing to participate in various uses of the Pooraa services. Pooraa App will sometimes access your address book, contact list or SMS from your mobile phone. Pooraa may also access your location information to provide better user experience based on your geo location. This information may be compiled and analysed on an individual or aggregated basis depending on the nature of the intended service to the users of Pooraa applications.

This information may include the products & screens you have viewed on the app and to send you offers and other communications based on the interests demonstrated by you previously.

You should be aware that there are certain things that Pooraa will not take responsibility for. Like – the ability to download and store the app on your mobile. The connection can be Wi-Fi, or provided by your mobile network provider, but Pooraa cannot take responsibility for the mobile app not working at full functionality if you don’t have access to good quality Wi-Fi / mobile network, and you don’t have any of your data allowance left.

If you’re using the mobile app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the mobile app, or other third party charges. In using the mobile app, you’re accepting responsibility for any such charges, including roaming data charges if you use the mobile app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the mobile app, please be aware that we assume that you have received permission from the bill payer for using the mobile app.

When you’re using the mobile host function of the mobile app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you.

The mobile app is currently available on Android.  The requirements for Android may change, and you’ll need to download the updates, as and when provided, if you want to keep using the mobile app. Pooraa does not promise that it will always update the mobile app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you.

We may also wish to stop providing the mobile app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the mobile app, and (if needed) delete it from your device.